Terms and Conditions for Flagstaff Stargazing Adventures, LLC
Welcome to Flagstaff Stargazing Adventures' website (flagstaffstargazing.com). By accessing our website or using our services, you agree to the following terms and conditions.
Booking and Payment:
A 20% deposit is due at booking. For tours and events taking place through December 31, 2026, the remaining balance is due seven days before the scheduled tour or event. From January 1, 2027, regular private-tour balances are due seven days before the tour, and large private-event balances are due 30 days before the event. For requests made within the applicable balance-due window, contact me to confirm availability and payment arrangements before the booking is confirmed.
Existing Agreements:
Previously agreed written customer-specific payment and cancellation terms remain in effect and take precedence over these default terms.
Confirmation and Itinerary:
Upon receipt of payment, we will send a confirmation email to the email address provided during the booking process. The email will include the date, time, and location of your stargazing event, as well as any other pertinent details or instructions. Itineraries are built with safety as the top priority, and subject to change due to weather or safety concerns. Itineraries are written for many reasons, but come from a base of combined decades of experience.
Guest Cancellations and Refunds:
For tours and events taking place through December 31, 2026, the cancellation/refund window is seven days before the scheduled service. From January 1, 2027, the window is seven days for regular private tours and 30 days for large private events.
Guest cancellations made more than the applicable seven-day or 30-day window before the scheduled start receive a refund of all payments, including the deposit, less payment-processing fees. Cancellations made exactly at the applicable cutoff or closer to the scheduled start, including no-shows, are nonrefundable and all payments are forfeited.
To request cancellation, email info@flagstaffstargazing.com with your booking confirmation number.
Cancellations by Flagstaff Stargazing Adventures:
If we cancel because of weather, all tour or event payments, including the deposit, are refunded less payment-processing fees. If we cancel for a reason other than weather, all payments are refunded less payment-processing fees. Rescheduling may be agreed with you, but a deposit credit is not required instead of the applicable refund.
Equipment and Supplies:
We provide all necessary equipment for stargazing, including telescopes, binoculars, and blankets. We also provide snacks and beverages, as specified on our website. Customers are responsible for bringing their own warm clothing, as temperatures can drop significantly at night in Flagstaff.
Assumption of Risk:
Stargazing involves certain inherent risks, including but not limited to, slips, falls, and injury from equipment or other stargazers. By participating in our stargazing events, you assume all risks associated with such activities.
Limitation of Liability:
Flagstaff Stargazing Adventures, LLC is not liable for any personal injury, loss, or damage to property that may occur during our stargazing events. By participating in our events, you agree to release us from any liability, claims, and damages arising from or in connection with your participation in our events.
Intellectual Property:
The contents of this website, including but not limited to text, graphics, images, and logos, are the property of Flagstaff Stargazing Adventures, LLC, and are protected by copyright and trademark laws. You may not copy, reproduce, distribute, or modify any content on our website without our prior written consent.
All photographs taken during our stargazing events are the property of Flagstaff Stargazing Adventures, LLC, and may not be used for commercial purposes without our prior written consent. Customers may use photographs for personal, non-commercial use only, and must not remove any watermarks or logos without our written consent.
Governing Law:
These terms and conditions are governed by the laws of the state of Arizona, and any disputes arising from or in connection with these terms and conditions shall be resolved in the courts of Coconino County, Arizona.
Changes to Terms and Conditions:
We reserve the right to modify these terms and conditions at any time without prior notice. By continuing to use our website or services after any modifications, you agree to be bound by the updated terms and conditions.
Thank you for choosing Flagstaff Stargazing Adventures, LLC for your stargazing experience. We look forward to serving you!